Nedbank has launched the next generation of Nedbank branches, which offer state-of-the-art technology which the bank said is designed to deliver an unprecedented client experience and a choice of products and services that meet the individual and business needs. The bank said ‘In keeping with Nedbank’s ethos to ‘Make Things Happen’ with clients in an ever-changing world, it understood that innovation and convenience for clients were vital to ensure a seamless client experience. “Enabling clients to do their banking while they shop and allowing for their limited time, to work better for them,’ said Dave Schwegmann: Managing Executive – Branch Network at Nedbank. In the branch there is a new queuing system ensures that clients are directed to the right service consultant, thereby experiencing efficient queuing time. Each consultant at the branch offers a range of services, which significantly reduces the overall time spent inside the branch. Adding to client convenience was the Intelligent Depositor ATM, which provides for real time deposits even after traditional banking hours – helping clients, once again, to reduce time spent queuing, and making immediate withdrawals possible, Nedbank said. In the branch there is free WiFi facility which enables clients to connect while in the branch. The Nicolway Branch was one of over 50 branches offering extended banking hours for clients to access a range of products and services such as Nedbank Savvy, Nedbank JustInvest and Nedbank ‘Ke Yona’, the Pay-As-You-Use (PAYU) transactional account, which comprises of funeral cover, a personal loan facility, the JustSave Account and the Vodacom m-pesa money transfer solution, enabling clients to transact, borrow, save and insure. Nedbank said to ensure that its solutions were relevant to the client’s business, a relationship banker, as a single point of contact, would ensure access to Nedbank’s banking solutions and expert advice regarding technical areas such as electronic banking, treasury, global trade and secure onsite cash management. ‘We are delighted to bring full banking services to the residents of Fourways, Bryanston, Randburg and surrounding areas. Nicolway is perfectly placed to cater for local residents, businesses and commuters in and around the area which offers an amazing shopping and banking experience under one roof. In keeping with our deep green values, the mall embodies green credentials as it supports environmentally responsible practices. We look forward to making things happen – with our clients at this exciting new branch,’ concluded Schwegmann. Source: ICT Journal Africa African Mobile Broadband, Data and Mobile Media Market Global Mobile Communications – A Keystone for Industry Growth
